World Class Customer Service

CustomerService3 power-packed hours in Sacramento on June 12, 2014, from 9 AM-12 noon.

Learn how great businesses differentiate and thrive with world-class customer service.

Hands-on Strategies Include:

  • The ABC Formula
  • Why Service Must Be a Core Value
  • Customer $ Value & Acquisition Costs
  • 3 Modes to Serve Well
  • How to Recover & Enhance Customer Loyalty
  • The ABC Formula of Service™
  • How to Serve Well™

Taught by Bill Cole & Dave Schmitt:




For more details, contact us right here. The seminar is $199 per person. …And be sure to let us know if you have a special registration code.

  • How We Can Help

    ABS provides real solutions to the most pressing challenges you face. With a diverse Client list and a quarter century of experience, we have positively impacted 5,000 entrepreneurs and executives.

    Our proven success comes from our Clients' success and implementing real world solutions that provide tangible results.

    Learn More About ABS

  • Leadership Training

    ABS is pleased to announce The ABC Formula of Leadership™. This innovative course includes skill training and coaching in the major competencies of leadership.

    ABS has trained more than 2,000 executives in leadership over the past fifteen years. You owe it to yourself to check out this great training.

    Learn More About The Training

  • Executive Coaching

    When you or a key person in your organization needs personalized, one-on-one attention, a trusted ABS executive coach is ready to serve.

    Each person and situation has unique requirements and demands a customized approach. This intensive collaboration often provides immediate and dramatic results.

    Learn About Our Executive Coaching